Thank you for choosing us and being our valued customer. Unfortunately, you will not be able to cancel your subscription midway. In case you are dissatisfied with any of the features available, do not hesitate to contact us. Rest assured that we would love to assist you in whichever way possible.
To make it hassle free, we accept payments through Phonepe, Gpay, Paytm (all UPI applications), Debit/Credit cards, online banking and cash.
We put our best efforts to make it effortless for you. You can see all your account details, billing history, and your package details in the accounts tab in the top menu bar.
Rest ensured, all your personal information and details are highly encrypted and secured.
Your subscription details and the invoices are all mailed to your registered email ID and a text is sent to your mobile number. Please ensure that all the details given by you are credible. Do not worry if you don’t find your invoices or receipts in your inbox, please do check your spam.
Our organization is not focussed on making profits but also finding ways to give back to the society by identifying the socially excluded community. Our initiative “Prarambh” ensures that people in need can afford our products at a nominal cost or a discounted price.
We wish we could get a bite of candy we buy for our kids? Why not let your child explore our amazing videos, active learning, puzzles and quizzes? A three hour dedicated trial is given for you to have an overview of the complete application.
Please click on the account tab in our website “www.thevividlearn.com”. Please click on the forgot password option and enter your email address or phone number to receive a temporary password for use.